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CARE Registration

CARE Registration CARE Registration The CARE senior calling program is designed and developed by Database Systems Corp. (DSC). This program is an integral part of the CARE (Call Reassurance) phone system that checks on the well being of senior citizens who need regular contact.

DSC provides CARE systems to many communities throughout the U.S. and Canada. DSC also provides an individual service for family and friends who wish to enroll their loved ones in this calling program.

To assist subscribers when enrolling their loved ones in this calling service, DSC provides an online registration process.

Here are the simple steps that should be followed when enrolling a senior in the CARE calling program. Register Today! using our convenient web registration process.

Choose An Email And Password As Your Login

Registration sign-up

Use your email address as a valid login name and choose your own unique password. This is very important to ensure the privacy of your information and to prevent unauthorized access to your account. To use our CARE senior calling service, you must first agree to a Terms Of Service Agreement. Upon accepting these, an account maintenance screen will appear that lets you proceed with the registration and activation of your account.

Registration Info

On each screen, you may notice a blue question mark to the left of each title and description. Simply move your mouse over this question mark and CARE will provide a brief description of the item.

Registration Info Help

NOTE Items highlighted in red are mandatory and must be complete before CARE can begin making calls.

Specify The Senior's Phone Number

This feature identifies the senior's phone number (usually a home phone). For security purposes, this same phone must be used to call the CARE system to register it with your account.

Registration Phone Select

From the registration screen, select the "Set Phone Number" option. This brings up another page that provides instructions on how to designate the phone that is to be called by the CARE senior call reassurance program.

Registration Phone Number

The 'Phone Number to Monitor' is the phone number you would like us to call to check on the senior. It is most likely a home phone number. To add or change this number, you will need to enter (and then re-enter) the phone number to ensure you did not enter it incorrectly. It is important that you are very careful when entering this number. It is also important that you "Test" the number by using the Test Call feature provided from the main menu.

Designate Emergency Contacts

This feature lets you specify a primary and secondary contact in the event CARE system needs to notify someone when the senior needs assistance or does not respond.

Registration Contact Select

From the registration screen, select the "Set New Contacts" option. This brings up another page that lets you add or change the contact information. Contacts are the family or friends of the senior that need to be notified if the senior subscriber needs assistance or does not answer the phone. Up to 2 phone numbers and 2 emails may be entered.

Registration Contact

If the system cannot reach a senior after 3 calls, or the senior presses '3', the notification procedure will send out emails and call the 'Primary Phone' immediately. If the 'Primary Phone' is not answered, or the person answering does not press '1' to acknowledge the call, the 'Backup Phone' will be called. The system will then alternate between calling the 'Primary Phone' and the 'Backup Phone' for up to 1 hour until the notification call is acknowledged.

Set Senior's Calling Schedule

Each account can be customized to allow the ability to have the senior called at various times based upon the day of the week.

Registration Schedule Select

From the registration screen, select the "Set Call Times" option. This brings up another page that lets you establish when CARE is to call the senior.

Registration Schedule

First you will need to inform CARE the time zone in which the senior resides. Also, designate whether this area recognizes daylight savings.

Registration Schedule

To establish a calling schedule, select "make calls" or "do not call" for each day of the week. Next, click the 'hour' and 'minute' for each calling day.

Click the "Save Changes" button when you've finished setting the schedule. Review the 'Calling Schedule' section of the main control page to confirm the schedule is set as you wanted.

Activate And Fund Your Account

Finally, this feature lets you activate your account. This is done by selecting a payment option and method.

Registration Activate Select

From the registration screen, select the "Click Here to Activate the Account" option. This brings up another page that lets you use a credit card to fund your account activate it.

Registration Activate

After choosing one of the 5 payment options, select the "Continue" button.

Registration Activate Select Credit Card

Choose a credit card for payment. DSC currently supports either Mastercard of Visa. After this selection, the following credit card information screen will appear.

Registration Activate Credit Card Info

Enter your credit card data including the proper billing information as well as the credit card. Once complete, enter the "Continue" button and if the information is accepted, your account will be activated.

Record Personalized Messages

This feature lets you record personalized messages for the senior.

Registration Recording Select

From the registration screen, select the "Record New Audio" option. This brings up another page that lets you change the default messages that are played to the senior.

Personalized Messages

Personalized recorded messages can be saved for each senior by calling our 800 number and entering a six digit recording number. Since the message played to each senior is broken into several parts, each segment can be individually customized.

Set Dates Not To Call

This feature lets you choose specific dates when the CARE program should NOT call a senior. This is typically holidays or vacation days or when someone is staying with the senior.

Registration Holiday Select

From the registration screen, select the "Set New Dates" option. This brings up another page that lets you add or remove dates from this exclusion.

Registration Holidays

View Recent Account Activity

This feature lets you view all activity relating to your account including each call made to a senior and the disposition of each call. Changes in phone numbers, contacts and calling schedules also appear in this display.

Registration View Select

From the registration screen, select the "View Recent Calls" option. This brings up another page that lets you view your account activity.

Registration View Account Log

Change Account Active Status

This feature lets you suspend and re-activate an account using a simple toggle. By default, once an account is activated, it is in an active state. If you wish to suspend calling for a period of time, the account status can be turned off.

Registration Monitor Select

From the registration screen, select the "Active" or "Turned Off" status button to toggle between these two states.

Test Calls

You can test the CARE senior call to ensure that all of the phones and parameters are working properly.

Registration Test Call Select

From the registration screen, select the "Test Call" option. This brings up another page that lets you test the CARE call.

Registration Test Call

Ready To Start?

Register Online using our convenient web registration process or Contact DSC to learn more about our CARE senior calling services.